REVIEW · FLORENCE
Florence Inferno: Dante’s Haunted Exploration Game and Tour
Book on Viator →Operated by Questo · Bookable on Viator
Dante’s ghost hunts you through Florence. This Florence Inferno game uses a smartphone app to guide you from clue to clue, with 10 puzzle challenges tied to Dante’s scary stories. I like that you can go at your pace, and you’ll be paying attention to little details as you move through the center. The one catch: the app experience can be affected by rough spots like construction blocking a step or the game acting up, so you’ll want a backup plan.
I also like the “no guide” format. You meet at Piazza della SS. Annunziata and then work through the route on your own as a private group, ending at Via del Proconsolo—no waiting for anyone to catch up. If you’re the type who likes freedom, this fits. Just don’t show up late or expect someone to rescue you on the spot, because the game won’t start unless you’re at the starting point.
The provider recommends playing at night for the haunted-city feel. It runs daily from 12:00 AM to 11:30 PM, and it’s priced so low that you can treat it as a playful add-on instead of a big commitment. You do need to be at least 18, and you’ll want your phone charged.
In This Review
- Key things I’d plan for before you play
- Florence Inferno turns Dante into a walking puzzle
- Start at Piazza della SS. Annunziata (and get your phone ready)
- How the app replaces the guide (without removing your freedom)
- The 10 puzzle challenges: what each “stop” is really like
- A haunted-city tip: play Florence Inferno at night
- End at Via del Proconsolo and keep walking
- Price and value: why $7.22 can work
- When the app struggles: the real-world friction points
- Is this for you? Who should play Florence Inferno
- Should you book Florence Inferno?
- FAQ
- How long is Florence Inferno?
- What does it cost?
- Is there a physical tour guide with this experience?
- What language is available?
- Where do I start and where do I end?
- What’s included in the game?
- Can I pause and restart during the experience?
- Do I need to be at a specific location to begin?
- Is there a minimum age?
Key things I’d plan for before you play

- Smartphone-led route, not a live guide: You follow clues and puzzle prompts on your phone from stop to stop.
- 10 interactive puzzle challenges: The time usually lands in the 1–2 hour range depending on how you solve.
- Pause and restart anytime: If the group stops for gelato or you need a breather, you can pick up where you left off.
- Private group experience: Only your group participates, which makes it easier to coordinate.
- Night mode for the vibe: The haunted angle is better after dark, according to the tour guidance.
- Help feature matters if something goes wrong: If construction blocks a location, the app includes a Help option.
Florence Inferno turns Dante into a walking puzzle

This is not a museum-style retelling of Dante. It’s a self-guided city game that pushes you to look and think while you walk. The Dante-themed storyline runs as a chain of small mysteries: you get a clue, solve a puzzle, and then you’re allowed to move to the next spot.
That format is why I think it works so well in Florence. The city is already full of street-corner drama—statues, inscriptions, alleyways, and sudden views down a lane. Even if you know the headline facts about Dante, this game makes you notice the “in-between” stuff. You’re not just passing landmarks. You’re hunting for answers.
Two things I genuinely like about the design:
- The pace is yours. You can linger at each stop as long as you want before starting the next clue.
- It’s structured. Ten interactive challenges give you a clear arc, instead of wandering with no plan.
The only drawback to keep in mind is that it’s software-driven. If the app freezes or a step is blocked by construction, your progress can stall unless you use the app’s Help option or get creative with navigation.
You can also read our reviews of more tours and experiences in Florence.
Start at Piazza della SS. Annunziata (and get your phone ready)
Your starting point is Piazza della SS. Annunziata. That matters more than it sounds, because the game won’t begin if you’re not at the start.
Before you begin, I recommend doing a quick “field check”:
- Make sure you’ve got the mobile access code ready (you receive it as part of the experience).
- Check that the app can load and that the audio/text cues are working.
- Bring a charged phone. You’re doing a walking route, and the experience is guided entirely by your screen.
This start point is also in a practical location. The tour notes it’s near public transportation, so you’re not stuck if your day ends up running late. Then you’re off—no physical tour guide to meet up with, no headsets, no waiting for a group huddle.
How the app replaces the guide (without removing your freedom)

You won’t get a physical guide. Instead, you get the app, a mobile access code, and a story that talks to you as you go. The big benefit is flexibility: you can move around freely and manage your own timing.
Here’s what that feels like while you’re playing:
- You receive a clue and a puzzle challenge.
- Once you solve it, you’re directed to the next stop.
- At each stop, you can take your time before continuing.
The tour is designed for private group play, so you can coordinate naturally: split roles (one reads, one solves, one checks the clue), or just take turns. It’s a nice option for couples and small groups who don’t want to be tied to a schedule.
Also worth knowing: you can pause and restart anytime from where you left off. That helps if your group needs a quick stop for photos, coffee, or simply to catch your breath.
The 10 puzzle challenges: what each “stop” is really like

The route is built as a sequence of stop-and-solve moments. The details of each specific stop aren’t listed here by name, but the pattern is consistent across the whole experience:
- You arrive at a place because you followed a clue.
- You solve a puzzle to unlock the next location.
- Once you reach the stop, you can spend as much time as you want there.
Think of it like a story with chapters. Each “chapter” happens in a real city location, and the challenge is designed to keep you engaged while you’re walking between Florence’s sights.
In practice, these kinds of puzzles tend to reward:
- Close reading (the game gives instructions you have to interpret)
- Team problem-solving (more heads usually means faster progress)
- Slower sightseeing (you’re forced to look at what’s around you instead of rushing)
Time-wise, the duration is listed as about 1 to 2 hours. That range usually fits two play styles:
- Fast solvers who want to finish quickly
- Careful groups who like to linger at each clue station
One important consideration: if construction or access issues mess with a location, you may not be able to complete a step the same way. The experience includes an app Help feature, and it’s there for a reason.
A haunted-city tip: play Florence Inferno at night

The provider specifically says it’s better to play at night to truly experience the haunted city. I can see why. The atmosphere in Florence changes after dark: street lighting, quieter streets, and fewer distractions. Even if you’re not going full horror mode, the darker hours fit the Dante theme better.
So if your schedule allows it, plan this game when daylight is fading or after dinner. You’ll get:
- A stronger mood match with the Dante storyline
- Less pressure to keep moving constantly, because the game itself sets the pace
If you’re someone who dislikes late nights, you can still play earlier—but if you’re chasing the haunted feel, night is the recommendation.
End at Via del Proconsolo and keep walking

Your finish point is Via del Proconsolo (50122 Firenze FI). That’s a useful detail because it gives you a “walk-off” endpoint. You can plan to continue your evening from there—whether that means a final photo stop, a simple dinner plan, or just melting into the city on foot.
Since this is a self-guided experience, the end location is your main anchor. If your group is meeting someone else later, or you want to line up dinner nearby, Via del Proconsolo is where that schedule clicks into place.
Price and value: why $7.22 can work

At $7.22 per person, this is priced like a fun activity rather than a full guided tour. The value comes from what you’re getting:
- A smartphone-led experience
- 10 interactive puzzle challenges
- A Dante-themed storyline
- Flexibility to pause and resume
What you’re not paying for is a human guide. If you want factual narration from a person, this may not satisfy that need. But if you like interactive exploring, the low price makes it easy to justify.
Also, the tour offers group discounts. If you’re traveling with friends or family (as long as everyone meets the minimum age requirement), the per-person cost gets even easier to swallow.
In short: you’re paying for the game mechanics and the route flow, not for a historian in person.
When the app struggles: the real-world friction points

Self-guided games live or die by how smoothly they work on your device and in the physical environment. A few practical issues can pop up:
- Construction can block a step. One person had trouble progressing when an indidizio location was inaccessible. In that situation, the experience includes an app Help feature, and you should use it instead of forcing the problem.
- Directions can feel vague. If you’re having trouble finding the next clue location, it’s reasonable to use Google Maps temporarily to get oriented.
- Language/text problems can happen. The experience is offered in English, but if you start the game in the wrong language (or if translations are quirky), you may not be able to switch mid-game once started.
- Tech hiccups can freeze the experience. There was at least one case where tasks couldn’t be solved because the game stopped responding.
If something goes wrong and you need assistance, the provided support contact is [email protected]. Use that rather than just abandoning the game, especially if you’re near the end and want closure.
Is this for you? Who should play Florence Inferno
This experience is best for adults 18+ who enjoy:
- Puzzle solving and teamwork
- Walking through a city with a purpose
- A low-cost activity that still feels structured
It’s also a good fit for private groups. Because only your group participates, you’re not dealing with mixed speeds or strangers pulling you off-course.
Service animals are allowed, and the start is near public transportation, which helps with logistics if your day is already full.
If you’re traveling with a group that wants a shared activity you can all do at your own tempo, this is a strong candidate.
If you want a serious, fully guided history lecture, you may feel under-served. Again, there is no physical tour guide—everything runs through the app.
Should you book Florence Inferno?
Book it if you want a playful, Dante-themed way to see Florence that doesn’t require a fixed meeting time with a guide. The price is low, the format is flexible, and the “clue → puzzle → next stop” structure keeps you engaged without forcing you into a rigid schedule.
Hold off if you know you’ll be frustrated by app-based navigation, technical glitches, or steps that might be impacted by construction. If you’re the kind of traveler who prefers clear directions from a person, this might feel too vague. And if your phone battery is always a little dicey, bring a portable charger.
One last practical note: the app works on a daily schedule (12:00 AM to 11:30 PM during the listed windows). So you can choose the time that best fits your mood, and if you’re going for the haunted atmosphere, lean toward nighttime.
If you’re still deciding, I’d try it when you have extra time. Since it typically runs about 1–2 hours, you can start it, see how the first few puzzles feel, and still have room in your evening if you need to adjust.
FAQ
How long is Florence Inferno?
It typically takes about 1 to 2 hours.
What does it cost?
The price is $7.22 per person.
Is there a physical tour guide with this experience?
No. It’s self-guided and driven by your smartphone app.
What language is available?
It’s offered in English.
Where do I start and where do I end?
You start at Piazza della SS. Annunziata and end at Via del Proconsolo, 50122 Firenze FI.
What’s included in the game?
Included are a mobile access code, 10 interactive puzzle challenges, a Dante-themed storyline, and the ability to pause and resume.
Can I pause and restart during the experience?
Yes. You can pause anytime and restart whenever you want from the place you left off.
Do I need to be at a specific location to begin?
Yes. You have to be at the starting point or the game won’t start.
Is there a minimum age?
Yes. Minimum age is 18 years old.






